Did you know that new customer acquisition can cost you 5x more than retaining existing ones? [1]
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Predict the performance of your
campaigns before running them
Awareness Understand customer satisfaction
to improve brand loyalty
Loyalty Understand your customer's
persona in real-time
Consideration Purchase Predict your customer's next purchase date
and manage just-in-time inventory
Retention Isolate churning customers and
create individualized retention strategies
Understand Your Customer
Every Step of Their Journey
Understand Your Customers At Every Step Of Their Journey Awareness Consideration Purchase Retention Loyalty

Our AI-powered platform enhances your customer retention process and identifies various upsell and cross sell opportunities for your business resulting in improvement of your bottom line.

Our AI-powered platform ensures that your customers get exactly what they desire during the purchase stage which will help you improve your retention rates and brand loyalty
Purchase

Our AI models predict your customer lifetime value so you know which customers to focus mostly on and which are costing you money.

We are also able to improve your inventory prediction by projecting your customers’ next purchase date. This allows you to manage just-in-time inventory and reduce your inventory costs. Our platform guides your customer’s buying journey, making personalized product recommendations to help the customer find what they want when they want it.

Purchase Input and output data flow
Retention
Retention Input and output data flow

Our AI models monitor your customer data to help you make effective real-time churn prediction. This enables you to stay on top of your customer retention process.

Our technology is able to offer you individualized retention strategies to prevent customer churn. With data collected from Google and your social media channels, our SmartBOTs predict overall customer sentiment and trends, so you can identify pain points and improve brand satisfaction. On top of that, we also help you gain insights to identify cross-sell and upsell opportunities.

Retention

Our AI models will inform you which customers are most likely to churn while offering individualized retention strategies. With data collected from Google and your social media channels, our smart-BOTS predicts overall customer sentiment and trends, so you can identify pain points and improve brand satisfaction. On top of that, we also help you gain insights to identify cross-sale and up-sale opportunities.

Retention Input and output data flow
Loyalty

Our AI models continuously learn from your customer’s behavior which allows you to target your brand loyalists with personalized rewards instead of one-size-fits-all strategies. This also enables you to better meet your customers’ expectations thereby setting you apart from your competitors. Moreover, our models employ demography segmentation, behavioral segmentation and psychographics to understand the likelihood of customer referrals. You can, therefore, more effectively monitor your brand perception among your customers. Thus, you are left with targeted focus on your customers’ impressions at various stages of their journey to help you convert them to brand loyalists.

Key Benefits